Evaluation of the HSC Complaints Procedure

The Health and Social Care Board is currently undertaking an evaluation of the HSC Complaints Procedure which came into effect 1 April 2009.

Follow the appropriate link to the online survey - Available until 30 March 2011.

http://surveys.beechesmc.com/hscbserviceusers/frontpage.htm - Service User - patient/carer/relative - that has raised a complaint since April 2009

http://surveys.beechesmc.com/hscbstaff/frontpage.htm - Member of staff that has received or been involved in a complaint investigation since April 2009