Mission Statement

"To deliver effective and efficient care to people in need and improve the health and well-being of the community through the delivery of high quality ambulance services. "

Vision

"An Ambulance Service contributing to a safer community and a better quality of life in Northern Ireland through first class "out of hospital" emergency, non-emergency and disaster services."

CORE VALUES

Quality
We will work to the highest possible standards in all our endeavours, evaluating and monitoring to maximise effectiveness on basing decisions on the best available research and benchmarking information.

Respect
We will always treat people with dignity and consideration and expect our staff to be treated in a similar way.

Integrity
We will be reliable and honest in the way we deliver our Service.

Accessibility
We will provide service based on clinical priority, where it is needed, to those who need it, when they need it.

Confidentiality
We will be open in all our dealings while ensuring that absolute confidentiality of patients' clinical information is maintained.

Service Excellence
We will be responsive to the changing needs of our patients through teamwork, communication and collaboration.

Collaboration
We will work closely with other providers of health and social care in both statutory and voluntary sectors and establish effective co-ordination of work with other emergency services.

Governance
We will adhere to the principles of accountability and probity, which underpin public service.

Equality Statement

The Northern Ireland Ambulance Service is committed to the promotion of equality of opportunity and good relation in fulfilment of its duties under Section 75 of the Northern Ireland Act 1998 and other equality legislation