Headquarters
Northern Ireland Ambulance Service HSC Trust
Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tel: 028 9040 0999
Fax: 028 9040 0900
Minicom: 028 9040 0871
This section explains how you can contact us when it is not a 999 medical emergency.
Remember, if someone is seriously ill or injured, and their life is at risk, you should immediately call 999.
What would you like to do?
Find One of our Offices
You can find contact details of our Headquarters offices in Contact Details.
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Enquire about a non-emergency transport appointment
Our Regional Non Emergency Medical Dispatch Centre are happy to check on any transport queries you may have on the following number:
028 7134 7134
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Enquire, Feedback or make a Complaint about the Service you have Received
Our Admin and Complaints Manager is your first point of contact if you have any comments, feedback or complaints about the service you have received from us.
Find out more about the help we can provide
Administrative and Complaints Manager
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0999
Fax: 028 9040 0901
Email: complaints@nias.hscni.net
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Say Thank You to our Staff
If you'd like to pass on your thanks to the staff that treated you, we'd be happy to help.
Send a message of thanks to our staff.
Administrative and Complaints Manager
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0999
Fax: 028 9040 0901
Email: compliments@nias.hscni.net
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Make a Solicitor's Enquiry
Solicitors can make enquiries and apply for call records and patient report forms under the Data Protection Act 1998, The Access to Health Records (Northern Ireland)
Order 1993 or the Freedom of Information Act 2000 in connection with a civil claim or criminal matter.
Find out more about how to make a solicitor's enquiry.
Legal Administrative Officer
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0999
Fax: 028 9040 0902
Email: legalenquiries@nias.hscni.net
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Submit a Freedom of Information Request
You can make a formal request for information under the Freedom of Information Act 2000. Our Freedom of Information publication scheme has been produced in line with section
20 of the Freedom of Information Act 2000, under which the Information Commissioner has approved a new model publication scheme for use by all public authorities from 1 January
2009.
The Freedom of Information (FOI) Act 2000 incorporates laws about how Public Authorities are obliged to make information publicly available. The Act gives people new rights
to access information and most of these rights came into effect on 1 January 2005. The Act aims to increase openness and accountability in Government and across the public
sector by ensuring that people have the right to access information.The Freedom of Information (FOI) Act 2000 incorporates laws about how Public Authorities are obliged to make
information publicly available. The Act gives people new rights to access information and most of these rights came into effect on 1 January 2005. The Act aims to increase
openness and accountability in Government and across the public sector by ensuring that people have the right to access information.
Any person who makes a request to a public authority for information must, subject to certain exemptions, be informed whether the public authority holds that information
and be supplied with that information.
Individuals already have the right of access to information about themselves under the Data Protection Act 1998. The FOI Act does not affect the rights already provided by
the Data Protection Act.
Find out more about when and how to submit a Freedom of Information request.
Miss Alison Vitty, FOI Co-ordinator
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0710
Fax: 028 9040 0901
Email: Alison.Vitty@nias.hscni.net
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Ask about a Recruitment Issue
You can contact our Human Resources Department, Employee Recruitment if you would like to talk about working with us. Find out more about working with us.
Human Resources Department, Employee Recruitment
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0912
Fax: 028 9040 0903
Email: recruitment@nias.hscni.net
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Arrange for us to visit your school, college or local event
Mr John McPoland, Communications Officer
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0719
Fax: 028 9040 0901
Email: John.McPoland@nias.hscni.net
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Enquire about a Media Issue
If you have a media enquiry or want to arrange an interview or filming with our staff you should contact our Communication Officer.
Mr John McPoland, Communications Officer
Northern Ireland Ambulance Service HSC Trust
Headquarters, Site 30
Knockbracken Healthcare Park
Saintfield Road
BELFAST
BT8 8SG
Tele: 028 9040 0719
Fax: 028 9040 0901
Email: John.McPoland@nias.hscni.net
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Ask a Question or Feedback about our Website
If you have a question or have comments about our website, we are keen to hear from you.
Email: Web.Master@nias.hscni.net
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Make a General Enquiry
If you have a general enquiry that doesn't fit into any of the above categories, please email us and we'll do our best to provide an answer.
Email: reception@nias.hscni.net
If you know the name but not the telephone number of the person that you would like to contact, call our switchboard on 028 9040 0999.
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Minicom
Minicom/Text phone: 028 90 400 871
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